Julie London Design

Shop Online - It is quick and easy. Just click on the price tag of any item and it will automatically bring up an email window with the product name in the “subject” box. Once we receive your email and order details and will send you an email to confirm receipt of the order with payment options. (e.g. by sending a cheque, paying by direct debit, or COD when picking up the order personally). Once payment has been received we will email you your receipt and details of when your order will be shipped. We will send you a separate invoice with all the necessary details with your product.

Emailing your order JULIE LONDON - Simply email JULIE LONDON with the details of your order, including the name of the product and its code and any size preferences where applicable, along with your name, phone number and delivery address. Please note that JULIE LONDON does not recommend that you include your credit card details in your emails. JULIE LONDON is happy to telephone (if you prefer) or email you when your order is ready to be sent. Email address: julie@julielondondesign.com.au

Postage and Handling - Delivery with Australia - JULIE LONDON will ship your order via registered post anywhere within Australia $10 (AUD) cost added to the total value of your purchase. Standard delivery times for Registered Post delivery is 2 to 5 days (depending on location). If you are generally not home during work hours, it is often more convenient for collection purposes to provide a work address.

International Customers - JULIE LONDON handbags love to travel overseas! Your goods will be sent Airmail using Australia Post. Depending on your location, Air mail can take between 3 and 10 days. The cost will a be quoted upon receipt of order. Please note that any further customs charges that may apply in your country upon delivery (in addition to our postal charges) are not JULIE LONDON responsibility and we are not liable for these additional charges.

Returns Policy - JULIE LONDON wants to ensure that you have a stress free shopping experience! If you are dissatisfied with your purchase we are happy to exchange it for a product of the same value or provide a refund (minus postage and handling costs). Your unused JULIE LONDON product must be returned in the same condition in which it was sent within 21 days of the invoice date. Please include a copy of the invoice along with a brief reason for the product’s return. We would appreciate you contacting us prior to returning the product.

JULIE LONDON takes the utmost care to ensure that customer privacy is protected. You are free to visit the JULIE LONDON website without sharing any personal information about yourself. Our privacy policy is outlined below.

Personal Information - Any information we collect from customers helps us to personalise and improve both our products and service. This information is used solely by JULIE LONDON and is not sold to, or shared with, any other companies or parties with the exception of any requirements by law (e.g. reporting of fraudulant credit card activity).

Our Mailing List - You can join the JULIE LONDON Mailing List by providing your email address, first name, last name, state (if in Australia) and the country in which you live. Upon providing these details you will receive regular updates from JULIE LONDON about our products and any special promotions or news of interest. You can request to be removed from the mailing list at any point in time by contacting JULIE LONDON by unsubscribing to an email you receive from JULIE LONDON. Customers who have an established relationship with JULIE LONDON (such as having placed an order) are also included on our mailing list and are entitled to request to be removed from this list at any time.

Visiting our Site - Our web server captures IP addresses that visit our site. This information may be used internally by JULIE LONDON for our own analysis such as where our customers are coming from. This information is in no way shared with other parties or used to individually identify visitors. If you have any queries or concerns about your privacy or security please contact us.

Terms & Conditions - Your use of the Site is subject to the following terms and conditions (hereinafter referred to as the “Terms & Conditions”). If you prefer not to accept any of these Terms & Conditions, please exit the Site immediately. Your continued access to our Site implies that you agree to comply with and be bound by these Terms & Conditions, including the confidentiality rules and, when you make an online purchase, the information concerning your purchase. COPYRIGHT, REGISTERED TRADEMARK AND OTHER INTELLECTUAL PROPERTY RIGHTS. This Site in its entirety as well as all the products and contained articles on this Site are protected by the laws governing copyright, registered trademarks and/or other intellectual property rights. These products and contained articles are the property of JULIE LONDON, or are used with the approval of their owners. Such products and contained articles include items such as photos, images, illustrations, texts, video clips, audio clips, drawings, logos, product designs, registered trademarks, graphics and other materials appearing on this Site, as well as the software used for designing and implementing the Site. All rights are reserved worldwide. The JULIE LONDON name and brand, as well as all the other brand names associated with JULIE LONDON mentioned on this Site, whether registered or not, are trademarks or international service marks of JULIE LONDON. The data contained on this Site is presented for information and promotion purposes only. This Site is intended solely for private, personal and non-commercial use. You may download or reproduce information appearing on this Site solely for personal and non-commercial purposes. The downloading or reproduction of any document or software gives you no right, title or interest with respect to such documents or software. With the exception of personal and non-commercial use, you are prohibited from reproducing, publishing, transmitting, disseminating, displaying, erasing, deleting, adding to or modifying in any way whatsoever, creating derivative works from, selling or participating in the sale of any part of this Site, any material contained on this Site or any related software. Any other use of the articles contained on this Site, including their reproduction for purposes other than your personal non-commercial use, modification, dissemination or reproduction, without JULIE LONDON’s prior written consent, is strictly forbidden. Suggestions And Submissions - You hereby agree that all comments, suggestions, drawings, concepts, photos, testimonials, and all articles or documents (except for the private information concerning you) communicated or entrusted to JULIE LONDON through this Site or by any other means (hereinafter referred to as the “Suggestions”) shall not be deemed as confidential and shall not be your property. All Suggestions shall automatically become the property of JULIE LONDON as soon as they are made. The fact of making a Suggestion shall transfer to JULIE LONDON all rights, titles and interests, including the copyrights, linked to the Suggestions. JULIE LONDON has no obligation (i) to preserve the confidential nature of any Suggestion; (ii) to compensate financially anyone in exchange for or in connection with a Suggestion; or (iii) to reply to or acknowledge receipt of any Suggestion made to it. You hereby assert and guarantee that none of your Suggestions infringe on the rights of a third party, with respect to copyright, registered trademarks, patents, trade secrets, private life or any other personal or property rights. By making a Suggestion, you acknowledge that JULIE LONDON may (but is not obliged to) copy, publish, disseminate or use this Suggestion for any purpose, including, but not limited to, advertising, promotional or product development purposes or any other commercial purpose, without any financial compensation being payable to you or any other person. You are and shall remain liable for the content of any Suggestion made by you.

Links - This Site may contain links to other Internet sites. JULIE LONDON shall not be held liable for the availability or content of such sites or any article contained on or obtained through such sites. Any link to another site or any reference to information, products or services supplied by third parties, in no way imply that JULIE LONDON has given its approval concerning those sites or articles. Any question or comment concerning any other site must be sent to that site’s operator. No link with the Site is authorised without JULIE LONDON’s prior written approval.

Products - The JULIE LONDON products featured on the Site are representative of JULIE LONDON’s collection. However, not all JULIE LONDON products are featured on the Site. Not all products featured on the Site are available in the shops selling JULIE LONDON products. The style drawings, models, and colours of the JULIE LONDON products featured on the Site may be modified without prior notice.

Disclaimer - The articles appearing on the Site may contain inaccuracies or typographical errors. JULIE LONDON shall not be held liable for any inaccuracy or error, or for loss or damage caused by or resulting from the use of information obtained on or through the Site. It is up to you to assess the information and any other content available on or through the Site. The Site and the information and articles appearing on it are liable to be modified at all times, possibly without further notice or advance warning.

No Guarantee - This Site and its contents are provided “as is” and “within the limit of their availability”. JULIE LONDON shall not be held liable and provides no guarantee of any kind, whether express or implicit, including any guarantee as to the title or the absence of malevolent programs (such as viruses, worms or Trojan horses) or implicit guarantee as to trade value or suitability for a particular use, and expressly disclaims all liability and all guarantee. JULIE LONDON shall bear no liability and cannot guarantee that the information contained on the Site is accurate, complete or up-to-date, that the Site contains no defect or that any such defect shall be corrected. By using this Site, you agree to do so at your own risk and assume full responsibility for any impossibility to use the Site, any loss of data and the costs related to any assistance or repair of any hardware and/or software used by you for connecting to the site, and you agree to hold JULIE LONDON harmless for any damage whatsoever that may be caused by, result from or be connected to your use of the Site.

Limitation Of Liability - JULIE LONDON shall under no circumstances be held liable for any actual, direct, indirect, special, punitive, incidental, exemplary or consequential damage, or any other damage, whatever its nature, even if JULIE LONDON was previously informed of the possibility of such damage, whether during a contractual action, a prejudice or any other theory, resulting from, or connected to the use, incapacity to use or execution of information, products or documents on this Site. As some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damage, some or even all of the limitations mentioned above may not apply to you.

Compensation - You hereby agree to defend, compensate and refrain from holding JULIE LONDON, its subsidiaries and affiliated companies as well as their representatives, directors, employees and shareholders liable for any lawsuit, damages, losses, costs and expenses, including among other things any reasonable lawyers’ fees and legal costs ensuing from or connected to the use of this Site.


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